Emergency Field Service

When production halts, so does your revenue. In these critical moments, the swiftness of your service partner isn’t just an asset; it’s a necessity. At Metro, this urgency is our priority. While OEMs have their strengths, the agility and personalized care of a dedicated partner like us often become the lifeline for manufacturing operations, where every second of downtime translates into significant financial loss.

We stand apart, ready to be the difference you need. Our commitment to you is a seamless fusion of premier quality and unmatched responsiveness, a combination even the largest providers find hard to replicate. Our Field Service Department isn’t confined by borders; whether your operation is national or international, we’re prepared to Mobilize.

Distinguishing our service further, Metro introduces a specialized 24-hour emergency service. This elite offering ensures our team is on-site at your facility within 24 hours of your call, specifically designed for those situations where immediate intervention is critical to your operation’s recovery and continuity. Whether it’s our standard emergency support or our expedited 24-hour service, Metro is committed to turning potential downtimes into rapid resolutions, ensuring minimal impact on your revenue and productivity.

Metro’s team of service technicians specializes in a broad range of machinery which includes, machining centers, grinders, both vertical and horizontal lathes, boring mills, gantries, bridge mills, along with CNC and manual equipment. We also have extensive experience across a spectrum of control systems, including but not limited to Fanuc, Siemens, Heidenhain, Mazatrol, and Fagor. Our expertise is not limited to the list provided; for inquiries on additional equipment and control types, we encourage you to reach out to us.